Driving Guest Acquisition and Retention in a Competitive Market

Matty McCollEducational, Uncategorized

We expect hospitality businesses to know about, and react to the special milestones in our lives. Whether it’s a birthday, anniversary, or retirement, the ideal guest experience is highly personal. As consumer expectations shift towards this level of service, so do hotel accommodations. The hotel industry has reached a saturation point for ‘extravagance and luxury’. This next level of service … Read More

How Social Intelligence Can Save Your Public Relations Pitfall

EchosecGeneral, Uncategorized

The Public Relations industry has changed dramatically in recent years. Twitter, Instagram, Facebook and other social media sites are now where everyone receives their news and information. Newspapers, television news and radio reports have become more and more antiquated. Our new methods of communication are instantaneous. Nowadays, public relations and marketing teams have very little time to respond in a crisis. … Read More

What is fake news? And how to spot it!

Paula HingleyEducational, Media, Uncategorized

Fake News Not A ‘New’ Phenomenon On June 1st, 1897, The New York Herald published an article claiming that famous American writer Mark Twain was “grievously ill and possibly dying.” The following day, Twain was quoted by The New York Journal as saying, “The report of my death was an exaggeration.” In those days, such rumours would have been called … Read More

An Interview with Ben Milsom – Tech Dragons

EchosecUncategorized

Tech Dragons recently sat down with Echosec’s Ben Milsom, our head of UK business development. The interview discusses Echosec as a business as well as the Welsh tech scene. We recommend taking a 4-minute break and giving the full interview a read through. It is available here: http://techdragons.wales/interview-ben-milsom-of-echosec/